HOW CAN WE HELP?
Quick answers
Which devices are supported?
Current Chrome, Edge, Firefox and Safari on Windows, macOS, Android, iPhone and iPad with WebGL2. Phones from about 2020 onward run the game at reduced detail. Very old devices, and browsers with hardware acceleration turned off, may not start the game.
The game is slow or choppy
Open the pause menu, then Settings, and pick a lower Graphics level (the default, Auto, adjusts by itself). Close other tabs. On laptops, plug in power. On phones, play in landscape and turn off battery saver.
Where is my progress saved?
Each checkpoint saves on this device. If you're signed in, progress also syncs to your account, so you can continue on another device.
There's no sound
Browsers start audio only after you tap or press a key. Tap the screen once, then check the volume sliders in Settings and your device's mute switch.
How do controls work on a phone?
Put your left thumb anywhere on the left side to move. Drag on the right side to look around. STRIKE, DODGE, USE, SNEAK, THROW and HEAL are the round buttons on the right. Push the stick all the way to sprint.
Purchases and refunds
Mission 01 is free. If you buy anything in future, your receipts are in your account, and you can request a refund there or through this form.
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